Comprehensive Insomnia Care in South Africa

Slumbr Sleep Clinic provides comprehensive, physician-led care for insomnia — online, to adults across all nine provinces of South Africa. “Comprehensive” means the whole pathway lives in one place: from understanding your sleep pattern, to the most evidence-based behavioural therapy, to prescription treatment where it is clinically appropriate — with a telephonic consultation with a registered clinician before any prescription medicine is dispatched.

What comprehensive insomnia care includes

Effective insomnia care is far more than a sleeping tablet. At Slumbr the pathway is:

  1. A free Sleep Pattern Assessment. A structured screening tool (not a diagnosis) that identifies which insomnia pattern your sleep most closely fits, and the safest next step.
  2. CBT-I first. Cognitive behavioural therapy for insomnia is the first-line, most evidence-based treatment for chronic insomnia — rated ahead of medication in the major guidelines because it addresses the causes rather than just sedating you. We guide you through it or refer you for it.
  3. Targeted non-prescription support. Where appropriate, Schedule 0 sleep-support products matched to your pattern, to support healthy sleep alongside the behavioural work — not a substitute for it.
  4. A telephonic clinician consultation. Where prescription treatment is appropriate, a registered clinician phones you when you place your first prescription order: sleep and medical history, medication review, and screening for conditions that can mimic insomnia (such as low mood or sleep apnoea). There is nothing to book and no extra charge.
  5. Prescription medication where clinically appropriate. If it is indicated after that consultation, a physician can prescribe; the prescription is filled at a pharmacy to collect near you or have delivered to your home. Prescription medicine is never sold directly to the public, and nothing is dispatched before the call.
  6. Ongoing review. Reviewing how the plan is working and adjusting, refreshing, or safely stepping treatment down over time.

The insomnia patterns we care for

The assessment matches your sleep to one of five patterns, each with its own evidence-based pathway:

Not sure which fits, or weighing your options? Compare CBT-I vs medication, non-prescription vs prescription, and online vs in-person care.

What needs an in-person clinic instead

Slumbr is the online option for insomnia. Some sleep problems need in-person testing — most commonly an overnight sleep study, where obstructive sleep apnoea is suspected. We screen for these and refer you to an in-person sleep laboratory when one is clinically indicated, rather than managing them online. Honest routing is part of comprehensive care.

Frequently asked

Does Slumbr prescribe medication for insomnia?

Yes — after a telephonic clinician consultation, where it is clinically appropriate for your pattern, alongside CBT-I and targeted non-prescription support.

Can insomnia really be treated online?

Yes. Insomnia is assessed and managed largely through history and structured assessment, which works well by structured online assessment followed by a clinician phone call. South Africa’s HPCSA recognises telemedicine, and prescriptions are sent to a pharmacy near you or delivered.

Who can use Slumbr?

Adults (18+) resident in South Africa. The assessment routes anyone with red-flag symptoms to medical review or urgent in-person care first. Slumbr does not provide emergency care.

Where do you work?

All nine South African provinces, by telephone and nationwide delivery. See your province or city.


Start where it suits you. Take the free Sleep Pattern Assessment to find your pattern, or read how telephonic consultations work. General information on this page is not individual medical advice.